Unified Portal @Moneris
Redesigning the merchant portal
SCOPE
Moneris was looking to redesign their merchant portal by merging two different portals into one. In this process, we looks towards modernizing brand redesign, improving the navigation while making our platform responsive as this platform is very outdated.
TIMELINE: January 2025 - Present
ROLE: Lead designer
TEAM: CI analysts, Developers, Konrad support
BUSINESS GOALS
Moneris was looking to redesign their merchant portal by merging two different portals into one. In this process, we looks towards modernizing brand redesign, improving the navigation while making our platform responsive as this platform is very outdated.
USER IMPACT
This redesign will improve visiblity of data and reports
The design process
My goal for this project was to minimize waste while engaging as much as the users as possible. The approach was to tackle the redesign in phases. As most of our user base was desktop, we designed to accomdate that first.
STEP 1 - UNDERSTANDING THE USERS
Our user group ranged from various user types - users with only access to the main portal but also
STEP 2 - RESEARCH AND ANALYSIS
We had a great support team from the CI specialists that informed decision making on a feature level based on what our competitors has.
STEP 3 - WIREFRAME AND DESIGN
Our user group ranged from various user types - users with only access to the main portal but also
STEP 4 - PROTOTYPING AND TESTING
We had a great tool called user testing.com to help us drive our design decisions. When happy with the results I then created the mobile variations
NEXT STEPS:
Moneris was looking to redesign their merchant portal by merging two different portals into one. In this process, we looks towards modernizing brand redesign, improving the navigation while making our platform responsive as this platform is very outdated.
CHALLENGES AND KEY LEARNINGS
How to accomodate for accessiblity with data heavy content.